Met Taxi (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the Met Taxi website and services.
1. Information we collect
We collect information you provide directly, such as your name, email address, phone number, and payment details when you register, book a ride, or contact support.
We also collect information automatically, including device information, IP address, and precise location data when location permissions are enabled.
2. How we use your information
We use your information to:
- Provide, operate, and improve our ride-hailing services
- Match passengers with nearby drivers and calculate fares
- Process payments and issue receipts
- Send trip updates, push notifications, and support messages
- Ensure safety, prevent fraud, and comply with legal obligations
3. Location data
Met Taxi uses your device’s location to show nearby drivers, estimate pickup times, track active trips, and improve route accuracy. You can disable location sharing through your device settings, but some features may not work without it.
4. Sharing your information
We share limited information necessary to complete a trip, such as your first name and pickup location with the assigned driver. We do not sell your personal information. We may share data with trusted service providers for payment processing, mapping, cloud hosting, and analytics under strict confidentiality agreements.
5. Security
We use industry-standard security measures, including encryption in transit and access controls, to protect your data. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the details below.
7. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date.
8. Contact us
If you have questions about this Privacy Policy or our data practices, please contact us at support@met-taxi.com.